Frequently asked questions

Easy to fix. Here's what to do:

1. 1Open the Profile tab in the app.
2. 2Tap Restore purchases.
3. 3Make sure the iPhone is signed in to the App Store with the Apple Account you paid with.

Yes. The free plan never expires and needs no card or payment method.

• Searching and logging from the food database is free forever and never locked.
• The free plan includes a daily allowance of AI photo scans.
• Calkub Premium makes scanning unlimited.

Prices will be announced when Calkub launches on the App Store. They'll be in baht and billed only through Apple.

Subscriptions are managed by Apple, so we can't cancel one for you. Two ways to do it:

• iPhone: Settings → tap your name → Subscriptions → Calkub → Cancel Subscription.
• In the app: Profile tab → Manage or cancel subscription.

Apple bills every Calkub subscription and decides refunds under Apple's terms. We never see your payment details, so we can't issue one ourselves.

Every figure is an estimate, and the app shows the range it could fall in. A few things help a lot:

• Good light makes a big difference. Daylight or a bright room works best.
• Get the whole plate in frame, close enough that the food fills it.
• Type the dish name or a hint, such as “less sweet” or “no coconut milk”.
• Tap Fix result to pick the right dish or adjust the numbers before saving.

Still off? Tell us and choose “Wrong calorie estimate”.

194 Thai dishes, each with a named source:

• 143: laboratory-analysed values from Mahidol University's Institute of Nutrition (INMU) Thai food composition database.
• 19: a lab study of real Bangkok delivery portions.
• 16: Thai on-pack nutrition labels.
• 14: computed from fully documented component weights, and 2 from USDA data.

Another 149 international dishes come from USDA FNDDS, including Japanese and Korean dishes such as udon, gyudon, bulgogi and kimbap.

Yes. Every screen works in Thai and English. Switch on the Profile tab and it takes effect immediately, without changing your iPhone's language.

Try these steps:

1. 1Close the app from the app switcher and open it again.
2. 2Update Calkub to the latest version and restart your iPhone.

Still crashing? Tell us your iPhone model and iOS version.

Not at the moment. Calkub is iPhone-only for now.

Calkub is in testing and coming soon to the App Store. This site will link to it the moment it launches.

1. 1In the app: Profile tab → Manage Apple Health, and turn on Add back to my daily budget.
2. 2On your iPhone: Settings → Apps → Health → Data Access & Devices → Calkub, and allow Workouts and Active Energy.

Only if you switch it on, Calkub reads today's workouts and active energy to add them back to your daily calorie budget.

• Calkub never writes anything to Health.
• Your Health data never leaves your iPhone.

Calkub uses the Thai Ministry of Public Health and WHO Asia-Pacific bands:

• Overweight from 23 (international: 25).
• Obese from 25 (international: 30).

No. Calkub works fully without an account. Sign in with Apple is optional, and we ask Apple for your name only, never your email.

• Your meals, targets and settings are stored on your iPhone.
• With iCloud backup on, they go to your own private iCloud database, which we can't access.
• Meal photos are never uploaded to iCloud.

1. 1Delete the app to delete the data on your iPhone.
2. 2If you used iCloud backup: Settings → your name → iCloud → Manage Storage → Calkub.